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Kyoto Kitchen – Privacy Policy

Last updated: 1st May 2025

Kyoto Kitchen is committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, and protect your personal information when you visit kyotokitchen.co.uk.

1. Who We Are

Kyoto Kitchen
Bridge Street House, 5 Bridge Street, Winchester SO23 0HN

Website: https://kyotokitchen.co.uk
Email: info@kyotokitchen.co.uk

We are the data controller of the personal data you provide to us.

2. What Information We Collect

We may collect the following types of personal information when you interact with us online or in person:

  • Name

  • Email address

  • Phone number

  • Booking/reservation details

  • Dietary requirements or allergy information (if voluntarily provided)

  • IP address and browser/device data (via cookies or analytics tools)

3. How We Use Your Information

We collect and use your information to:

  • Manage and confirm reservations

  • Respond to enquiries or feedback

  • Provide a better customer experience

  • Send updates or marketing communications (with your consent)

  • Analyse website usage and improve our site

4. Legal Basis for Processing

We rely on the following lawful bases under GDPR:

  • Consent – for marketing and optional data you choose to share

  • Contract – to fulfil bookings or respond to service requests

  • Legitimate Interests – for improving our website and customer experience

  • Legal Obligation – where we must retain data for tax or legal purposes

5. Marketing Communications

We may send occasional emails about special events, offers, or news—but only if you’ve opted in. You can unsubscribe at any time using the link in the email or by contacting us.

6. How We Share Your Data

We will never sell your personal information. We may share it with:

  • Reservation platforms (e.g., OpenTable or similar) if used

  • Our website or marketing service providers

  • Legal or regulatory authorities when required by law

All third-party service providers are required to comply with data protection laws.

7. Cookies and Analytics

Our website uses cookies to:

  • Understand how visitors use our site (Google Analytics or similar)

  • Improve performance and functionality

You can control cookie preferences in your browser settings. For more details, please see our Cookie Policy.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law (e.g., financial records).

9. Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at: [Insert contact email]

10. How We Protect Your Data

We take data security seriously and use appropriate technical and organisational measures to protect your personal information.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

If you have any questions about this policy or how we handle your data, please contact us at info@kyotokitchen.co.uk

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